Refund Policy

Last updated October 19, 2020

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

If you are not completely satisfied with one of your purchases for any reason, you may return it to us for a full refund. Please see below for more information on our return policy.

RETURNS

If at any point you decide the product didn’t deliver on its promises, you are protected by the highest standard 100% money-back guarantee.

– All returns must be postmarked within 60 days of the purchase date. All returned items must be in new and unused condition, with all original seals, tags, and labels attached.

– We have very strict policies and double-check all orders before they head out so any issues are very rare and we need to determine what happened with your order before a refund.
– A refund is issued (MINUS SHIPPING CHARGES) only after the items arrive back to our warehouse if another option wasn’t agreed on.

– Return goods to this address:

Ship Central Inc
8152 S Welby Park Dr. Site A
West Jordan UT
84081 

REFUNDS

After receiving and processing your request please allow 1-2 billing cycles for the refund to appear on your credit card statement, depending on your credit card company.

EXCEPTIONS

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at: david.simmons@rockhardpro.com